Issue processing ETH transactions due to indexer slowdown

Incident Report for BitGo

Resolved

This incident has been resolved.

Posted Jul 12, 2021 - 19:27 PDT

Monitoring

Our engineering team has identified the issue and the indexers are running at the full state and backfilling. All the transactions should be confirmed shortly.

Posted Jul 12, 2021 - 18:38 PDT

Investigating

We are aware of an issue regarding a delay in processing the transactions due to the indexer's slowdown. Our engineering team is actively investigating this issue.

Posted Jul 12, 2021 - 18:31 PDT