Porting Delays
Incident
Report for Bandwidth
Resolved
We've confirmed stability and we're considering this incident resolved.
Update
We're continuing to monitor this for stability and we'll advise once we've determined the issue is resolved.
Monitoring
Our vendor has confirmed they have implemented a remedy for the issue on their end that should mitigate the delays. We're monitoring for stability and we'll advise once we're confident the issue is resolved.
Update
We're continuing our investigation of this issue, which includes a bridge with our porting vendor at this time. Delays may fluctuate based on the volume of orders completing at any given time. We'll continue to provide updates as they are available, but we do not expect any updates until tomorrow morning at this time.
Update
We're continuing our investigation of this issue. Delays may fluctuate based on the volume of orders completing at any given time, but should decrease overall as volume also decreases throughout the day. We'll continue to provide updates as they are available.
Update
We're continuing our investigation of this issue. Delays have increased again due to volume and should decrease as volume also decreases. We'll continue to provide updates as they are available.
Update
Significant delays in port completion have subsided, but we're still investigating the cause to rule out further delays. We'll advise once we have further updates.
Investigating
Bandwidth Teams are actively investigating delays in the activation of scheduled orders.
This incident affected: Number Management Services (Number Porting).