Searchspring Indexing Delay
Incident Report for Searchspring Public
Resolved
The backlog of requests due to the earlier issues has been processed and indexing times are normal.
Posted Sep 14, 2021 - 12:55 MDT
Monitoring
The issue causing slower-than-usual indexing processes has been resolved, however some users may continue to see delays while the queue is cleared. Searchspring has increased the resources dedicated to indexing to help work through this queue.
Posted Sep 14, 2021 - 12:10 MDT
Investigating
A subset of Searchspring customers are currently experiencing slower-than-usual indexing times. Searchspring is aware of the issue and working to resolve the issue.
Posted Sep 14, 2021 - 12:03 MDT
This incident affected: Indexing.
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