Virtual Accounts registration disruption

Incident Report for Zai

Resolved

This incident has been resolved.
Posted 6 months ago. Nov 21, 2024 - 19:18 AEDT

Investigating

Apologies, the last status update was in error.

The issue remains unresolved, and we are continuing to monitor.
Posted 6 months ago. Nov 21, 2024 - 18:19 AEDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 6 months ago. Nov 21, 2024 - 18:15 AEDT

Investigating

Connectivity issues with our upstream partner are again causing disruption to our Virtual Accounts registration APIs.

Resolution of the issue is ultimately outside our control, however we will continue to monitor the situation closely. Further updates will be posted ASAP.
Posted 6 months ago. Nov 21, 2024 - 18:13 AEDT
This incident affected: API.