Cannot upload PDF in Room

Incident Report for Livestorm

Resolved

The incident has now been resolved by team. This issue will no longer occur.
We are still monitoring the results to ensure there are no further issues and that our users’ experience is no longer hindered.
Thank you again for your continued patience and understanding.

Posted Jul 04, 2022 - 14:30 CEST

Monitoring

A fix has been implemented and the team is currently monitoring the results.
The situation will gradually be going back to a normal state.

Posted Jul 04, 2022 - 14:15 CEST

Identified

The team has identified the issue and is still actively working on it. We will keep you posted as we make progress.

Posted Jul 04, 2022 - 13:46 CEST

Investigating

Our team found an issue that is impacting the upload of PDF documents within the Room in the Livestorm application. We are currently investigating and will keep you posted as we make progress.

Posted Jul 04, 2022 - 13:20 CEST

This incident affected: Livestorm app.