Trouble logging into Web app

Incident Report for SugarSync

Resolved

This incident has been resolved.

Posted Feb 18, 2021 - 01:19 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 17, 2021 - 08:10 PST

Update

We are continuing to investigate this issue.

Posted Feb 16, 2021 - 13:46 PST

Investigating

Some customers are experiencing issues logging in and syncing files on our web app. We are working to resolve this as soon as possible.

Posted Feb 16, 2021 - 13:46 PST

This incident affected: SugarSync website.