System Slowness
Incident Report for Builder Prime
Resolved
The app appears to be running normally for about the last 30 minutes. We are still looking into root cause. There does appear to be some other similar issues with other apps across the internet around this time, so it is possible that it is related. We are looking into doing some infrastructure upgrades ASAP as we continue working on other performance improvements across the app.
Posted Oct 25, 2022 - 15:50 EDT
Monitoring
Performance seems to be returning to normal. We are closely monitoring and investigating root cause.
Posted Oct 25, 2022 - 15:23 EDT
Investigating
We are currently investigating system slowness issues.
Posted Oct 25, 2022 - 14:46 EDT
This incident affected: Web and Mobile Apps.