Incident with Payment Network KLAP - CHILE
Incident Report for PayU Latam Status
Resolved
Dear Customer,



Since the 01:28 the problem has been solved, KLAP in CHILE for the PAYU platform is operating



Stability on the part of the network is confirmed and normality in transactionality is evidenced.



Sincerely,
PayU customer service.
Posted Sep 23, 2022 - 01:58 GMT-05:00
Investigating
Dear Customer

Since 01:17 GMT -5 we are experiencing problems with KLAP in Chile for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring.

A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing.

Sincerely,
PayU customer service
Posted Sep 23, 2022 - 01:28 GMT-05:00
This incident affected: Chile Payment Processing (Klap (Multicaja)).
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