An outage occurred in the Inspera Assessment platform at 12.58 UTC. The issue caused delays, error messages and inability to reach or use Inspera Assessment. Problems were also reported for candidates in the process of submitting.
At 13.24 UTC Inspera Assessment was again operational, but we were still seeing delays during the next hour.
The root cause has been identified and measures are taken to prevent this from reoccurring.
Posted Dec 12, 2022 - 15:34 CET
Update
We are continuing to monitor for any further issues.
Posted Dec 12, 2022 - 14:36 CET
Monitoring
The system is up and we are no longer observing delays or latency. We are continuing to monitor the situation.
Posted Dec 12, 2022 - 14:36 CET
Update
The system is up. We are seeing sporadic increases in latency and our users may still experience delays.
We are continuing to investigate this issue.
Posted Dec 12, 2022 - 14:12 CET
Update
We are still experiencing delays to Inspera Assessment.
We are working to resolve the issue.
Posted Dec 12, 2022 - 13:48 CET
Update
Systems seems to be operational again. We are monitoring the situation and investigating the incident.
Posted Dec 12, 2022 - 13:26 CET
Update
We have reports that candidates are not able to continue their tests. We are working on resolving the issue.
We will keep updating the status page with information as soon as we know more.
Posted Dec 12, 2022 - 13:13 CET
Update
Candidates that are in the process of submitting must take an offline submission.
Posted Dec 12, 2022 - 13:06 CET
Investigating
We are experiencing an increase in delay and error rates.
Users may have experienced error messages when logging in or navigating the platform during the outage. Candidates that are in progress in a test should be able to continue their test normally during the outage.
Posted Dec 12, 2022 - 13:03 CET
This incident affected: Inspera Assessment - Admin, Inspera Assessment - Student, Candidate Monitoring, External Test Synchronization, External User Synchronization/Import, SSO Login, and Inspera Open APIs.