Programmable Fax - Missing Webhook Events

Incident Report for Telnyx

Resolved

This incident has been resolved.
Posted 3 years ago. May 16, 2022 - 22:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted 3 years ago. May 16, 2022 - 17:34 UTC

Update

We are continuing to work on a fix for this issue. Our team has identified that Call Control was not affected by this incident. It is currently only affecting Programmable Fax.
Posted 3 years ago. May 16, 2022 - 16:34 UTC

Identified

An Issue with missing webhook events on Programmable Fax was identified. The event started at 15:20 UTC. Our team is working on a fix.
Posted 3 years ago. May 16, 2022 - 16:20 UTC
This incident affected: Programmable Voice - Voice API (US) and Programmable Voice - Fax (US).