Argos Rewards orders are failing

Incident Report for Runa

Resolved

This incident has been resolved.

Posted Mar 29, 2023 - 11:27 UTC

Monitoring

We believe the product is now working as expected, and have re-enabled it in our catalogue. We will be monitoring closely for further issues and will update here accordingly.

Posted Mar 29, 2023 - 10:27 UTC

Investigating

We are currently investigating an issue causing some orders of Argos Rewards (ARGOS-R-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

Posted Mar 29, 2023 - 08:26 UTC

This incident affected: Gift Processing.