GCP - Europe West 2 (London): MI-20220912
Incident Report for Snowflake
Postmortem

Snowflake Engineering has completed the postmortem of this service incident. A detailed Root Cause Analysis (RCA) is available on the Snowflake Community site:
https://community.snowflake.com/s/article/MI-20220912

Posted Sep 19, 2022 - 07:51 PDT

Resolved
Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.

Incident start time: 09:41 PT September 12, 2022

Incident end time: 09:52 PT September 12, 2022

A root cause analysis (RCA) document will be published within seven business days.
Posted Sep 12, 2022 - 10:20 PDT
Monitoring
Current status: We've implemented the fix for this issue, and we'll continue to monitor the environment until we're confident all services are functioning properly.

Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features.

Incident start time: 09:41 PT September 12, 2022

Incident end time: 09:52 PT September 12, 2022
Posted Sep 12, 2022 - 10:00 PDT
Investigating
Current status: We're investigating an issue with Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication and Snowsight. We'll provide an update within 60 minutes.

Incident start time: 09:41 PT September 12, 2022
Posted Sep 12, 2022 - 09:48 PDT
This incident affected: GCP - Europe West 2 (London) (Snowflake Data Warehouse (Database), Snowpipe (Data Ingestion), Replication, Snowsight).