Scheduled Network Maintenance - EU2 Site (Extended)
Incident Report for Sinch
Resolved
The scheduled maintenance has been completed.
Posted Dec 02, 2020 - 04:19 UTC
Investigating
Dear Client,
We are extending the scheduled network maintenance at our EU2 site.

Type: Scheduled Maintenance - EU2 Site
Affected site: EU2

Start Time: 2020-12-02 01:00 UTC
End Time: 2020-12-02 04:00 UTC

Impact MT: Clients may experience MT and DLR delays towards Turkey during the maintenance.
Impact MO: Clients may experience Short Code MO delays/failures from T-Mobile UK
Impact Legacy QOS-Lite SMPP and Redhot XML: Clients will be unable to connect to the EU2 API gateways.

SMPP FQDNs: smpp2.mblox.com, smpp4.mblox.com, smpp6.mblox.com
Redhot XML FQDNs: xml2.mblox.com, xml4.mblox.com, xml6.mblox.com, xml8.mblox.com, xml10.mblox.com, xml12.mblox.com, xml14.mblox.com, xml16.mblox.com, xml18.mblox.com

Corresponding redundant Legacy QOS-Lite SMPP and Redhot XML API gateways in EU1 will be available. Please make sure you are connected to two sites in advance to ensure no loss of service.

Alternate SMPP FQDNs: smpp1.mblox.com, smpp3.mblox.com, smpp5.mblox.com
Alternate Redhot XML FQDNs: xml1.mblox.com, xml3.mblox.com, xml5.mblox.com, xml7.mblox.com, xml9.mblox.com, xml11.mblox.com, xml13.mblox.com, xml15.mblox.com, xml17.mblox.com

We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.

In case you need further information, please contact technical support at support@sinch.com.

Sincerely,
Sinch
Posted Dec 02, 2020 - 03:15 UTC
This incident affected: Connectivity by region (SMS - EMEA) and Legacy API (Redhot XML (mBlox), SMPPG (mBlox)).
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