Errors when taking surveys and API

Incident Report for SurveyMonkey

Resolved

We've resolved the issue. We are no longer seeing 500 errors across the survey taking experience and the API.

Posted Jan 17, 2023 - 09:42 PST

Investigating

We're currently aware of an issue that is impacting the survey taking experience. Some users may see 500 errors when attempting to take a survey. Additionally, users may encounter errors with our API. Our team is aware and currently investigating.

Posted Jan 17, 2023 - 09:29 PST

This incident affected: SurveyMonkey.