We have fully investigated, and are no longer experiencing issues with automatic assessment and visit reminders sending more than one notice. If you continue to experience issues with client reminders, please reach out to support@getjobber.com. Thank you for your patience as we resolved this issue!
Posted Oct 11, 2022 - 22:48 MDT
Identified
We have identified the cause of the issue affecting automatic assessment and visit reminders that has been impacting some users of Jobber. Our team will be continuing to update this page as soon as possible. We greatly appreciate your patience.
Posted Oct 11, 2022 - 21:32 MDT
Update
We are investigating an issue with automatic assessment and visit reminders, where some clients of Jobber users may receive more than one reminder notice over email and text. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time, and we will update as soon as we have more information.
Posted Oct 11, 2022 - 18:14 MDT
Investigating
We are investigating an issue with automatic assessment and visit reminders, where some clients of Jobber users may receive more than one reminder notice over email and text. We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time, and we will update as soon as we have more information.
Posted Oct 11, 2022 - 18:05 MDT
This incident affected: Third Party Services (Email Services, Text Messaging Services).