x360Sync (formerly Anchor) Issue
Incident Report for Axcient
Resolved
The issue with x360Sync is resolved. We apologize for any inconvenience this may have caused you and thank you for your patience and support throughout this process.
Posted Dec 27, 2021 - 23:32 MST
Monitoring
We implemented a solution to resolve the issue with x360Sync. We are now monitoring the results.
Posted Dec 27, 2021 - 22:51 MST
Update
We are continuing to work on a fix for this issue.
Posted Dec 27, 2021 - 22:06 MST
Identified
We have identified the root cause of the x360Sync issue and are now expediting a solution.
Posted Dec 27, 2021 - 22:06 MST
This incident affected: x360Sync (x360Sync Web (US), x360Sync Data Transfer (US), x360Sync Collaborative Web Editing (US), x360Sync Web Preview (US), x360Sync Web (EU), x360Sync Data Transfer (EU), x360Sync Collaborative Web Editing (EU), x360Sync Web Preview (EU), x360Sync Web (CA), x360Sync Data Transfer (CA), x360Sync Collaborative Web Editing (CA), x360Sync Web Preview (CA), x360Sync Private Cloud Web Preview, x360Sync Private Cloud Collaborative Web Editing).