Intelligent Cloud Services Status

Slowness in Transform step in Ingress Job in AWS US POD5.

Incident Report for Informatica Intelligent Cloud Services

Postmortem

INCIDENT START/END: 05-Mar-2025 13:55 to 05-Mar-2025 16:05 UTC
Please find the RCA link available here:https://knowledge.informatica.com/s/article/RCA-for-Incident-on-IICS-US-West-5-Services-on-Mar-05

Posted 1 month ago. Mar 27, 2025 - 10:58 PDT

Resolved

This incident has been resolved.

Posted 2 months ago. Mar 05, 2025 - 09:09 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted 2 months ago. Mar 05, 2025 - 08:48 PST

Investigating

We are noticing intermittent slowness in the execution of Transform step in AWS US POD5 and noticing failures. We will keep you updated on our progress and provide further information as soon all operations are restored.

Posted 2 months ago. Mar 05, 2025 - 08:14 PST

This incident affected: IICS US West 5 Services (MDM Customer 360 SaaS, MDM Multidomain SaaS, MDM Product 360 SaaS, MDM Reference 360 SaaS, MDM Supplier 360 SaaS).

Additional Links

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