After a period of monitoring, this issue is now resolved. Facebook comments and replies continue to flow into Engage Conversations.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 08, 2021 - 19:44 UTC
Monitoring
Engineering has resolved the issue. Facebook comments and replies are now flowing into Engage Conversations. We will continue to monitor the application.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 08, 2021 - 16:19 UTC
Update
Engineering continues to make progress on resolving this issue. Some users may continue to experience delays in Facebook comments and replies in Engage Conversations.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 08, 2021 - 08:44 UTC
Update
Engineering has identified the cause of this issue and is working on a fix. Users may continue to experience delays in Facebook comments and replies in Engage Conversations.
We apologize for any inconvenience caused and thank you for your patience.
Posted Jul 07, 2021 - 19:31 UTC
Investigating
We are currently experiencing an issue with Facebook comments and replies flowing into Engage Conversations. Our Engineering team is aware and currently investigating the issue.
We apologize for any inconvenience caused and thank you for your patience.