Counts API Unavailable

Incident Report for Density

Resolved

This incident has been resolved.

Posted Jul 20, 2021 - 10:20 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 20, 2021 - 10:08 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 20, 2021 - 10:08 EDT

Update

We are continuing to investigate this issue.

Posted Jul 20, 2021 - 09:55 EDT

Update

We are continuing to investigate this issue.

Posted Jul 20, 2021 - 09:26 EDT

Investigating

We are seeing degraded performance retrieving data from the Counts API.

Posted Jul 20, 2021 - 09:24 EDT

This incident affected: Dashboard and API.