[SANDBOX] [PARTIAL OUTAGE] [3DSecure] - Some merchants may experience disruption on 3DS transactions
Incident Report for Mangopay API
Resolved
This incident has been resolved by our PSP partner
Partial outage Date:01/02/2023 from 0:00AM till 04:20PM UTC
Posted Feb 01, 2023 - 17:18 UTC
Identified
Merchants using 3DSecure solutions on payment processing may experienced some disruptions

Date: from 01/02/2023 0:00AM UTC

mgpAnswerCode : 101301
mgpLongMessage : Secure mode: The 3DSecure authentication has failed

Network: Mastercard and VISA

Root Cause : Issue on our PSP partner side
Posted Feb 01, 2023 - 15:06 UTC