Public Holiday Reminder - Withdrawal Requests will take longer than usual in Indonesia
Incident Report for Luno
Resolved
Withdrawals are now being processed as scheduled. Thank you
Posted Apr 19, 2024 - 08:57 UTC
Investigating
Penarikan dana selama libur dan cuti bersama Idulfitri

Selama libur dan cuti bersama Idulfitri pada tanggal 6 - 15 April 2024, penarikan dana berikut akan diproses 24/7 seperti biasa dengan limit berikut:
- Penarikan ke bank BCA, BNI, Mandiri, BRI, Danamon, Permata & CIMB di bawah 10 miliar rupiah
- Penarikan ke bank lainnya di bawah 250 juta rupiah

Jika jumlah penarikan dana Anda lebih besar dari limit di atas, pisahkan penarikan ke dalam jumlah yang lebih kecil untuk beberapa kali penarikan. Proses penarikan dana akan kembali berjalan normal pada 16 April 2024.

Perlu diperhatikan bahwa proses deposit tidak terpengaruh oleh libur dan cuti bersama Idulfitri.


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Withdrawal schedule on public holiday in Indonesia

During the public holiday on 6 - 15 April 2024, these withdrawals will be processed as usual 24/7:
- Withdrawal to BCA, BNI, Mandiri, BRI, Danamon, Permata & CIMB under 10 billion rupiah
- Withdrawal to other banks under 250 million rupiah

If the withdrawal amount is greater than the limit above, please separate it into multiple transactions with smaller amounts. The withdrawal process will be back to normal on 16 April 2024.

Please note that deposits will be unaffected.
Posted Apr 04, 2024 - 07:09 UTC