Custom Charts down for some users

Incident Report for Old Street Solutions

Resolved

This incident has been resolved. A postmortem will be posted once complete.

Posted Mar 24, 2022 - 19:03 GMT

Monitoring

A fix has been implemented and we are monitoring the results. We will provide additional information here once we have completed our investigation. Thanks everyone for your patience, and please feel free to reach out to our support portal (https://ossapps.atlassian.net/servicedesk/customer/portal/1) if there are any questions that we can answer.

Posted Mar 23, 2022 - 20:17 GMT

Investigating

We are currently investigating this issue.

Posted Mar 23, 2022 - 18:13 GMT

This incident affected: Custom Charts for Jira - Cloud and Custom Jira Charts for Confluence - Cloud.