Indexing is delayed since ~11am ET for a subset of customers
Incident Report for Fullstory
Resolved
This incident has been resolved.
Posted Dec 14, 2022 - 16:44 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 14, 2022 - 16:25 EST
Update
We are continuing to investigate this issue.
Posted Dec 14, 2022 - 14:48 EST
Investigating
We are currently experiencing delays in indexing for a subset of FullStory accounts. New sessions may not appear until several minutes later. We are investigating the issue.
Posted Dec 14, 2022 - 13:55 EST
This incident affected: Data Capture (Web Capture) and FullStory Web Application.