Live Services
Incident Report for Kaltura
Resolved
Current Status: Monitoring has been completed.

What to Expect Next: The incident is now closed.

Please contact Customer Care with any additional questions.
Posted Apr 14, 2021 - 14:28 UTC
Monitoring
What is the Impact: Earlier there was an interruption to Live Streaming services.

Current Status: We are currently monitoring services, after completing tests and verifying services. Normal performance has been restored.
Earlier we identified an issue with a 3rd party internet service provider and rerouted services in order to mitigate the issue.

What to Expect Next: After continued monitoring, the incident will closed within 1 hour if no additional issues are identified.
Posted Apr 14, 2021 - 13:32 UTC
Identified
What is the Impact: Earlier there was interruption to Live Streaming services.

Current Status: We identified an issue with a 3rd party internet service provider, and rerouted services. We are currently verifying services, however, initial tests indicate normal performance has been restored.

What to Expect Next: The next update will be posted within 30 minutes.
Posted Apr 14, 2021 - 13:22 UTC
Investigating
What is the Impact: Interruption on Live Streaming services

Current Status: We are currently investigating an issue affecting Live services.

What to Expect Next: The next update will be posted within 30 minutes.
Posted Apr 14, 2021 - 12:58 UTC
This incident affected: Live.