Issues with the Visual Editor
Incident Report for Rainforest QA
Resolved
The incident has been resolved. There have been no issues in the last hour, and the updates mentioned before have shipped to production.
Posted Sep 09, 2021 - 09:50 PDT
Monitoring
We're monitoring the situation - everything is normal currently and no issues, we are shipping a long term fix.

The issue was caused by a job that sends events to the front end to display the terminal getting blocked by some other jobs in a high priority queue internally. We're shipping changes to a) have a new "interactive" queue, which only deals with user-interactive jobs b) to stop the job that was blocking from being enqueued more than once with the same parameters. These should be live in the next 30-60 minutes.
Posted Sep 09, 2021 - 09:14 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 09, 2021 - 08:13 PDT
Investigating
We're investigating issues with the Visual Editor.
Posted Sep 09, 2021 - 08:06 PDT
This incident affected: Rainforest.