We’re currently experiencing an issue with reading service reviews on trustpilot.com
Incident Report for Trustpilot
Resolved
This incident has been resolved.
Posted Nov 10, 2021 - 16:04 CET
Monitoring
Processing service reviews have been fixed, we still see some delays in calculating the TrustScore for some domains.
Posted Nov 10, 2021 - 15:13 CET
Update
We are continuing to work on a fix for this issue.
Posted Nov 10, 2021 - 13:01 CET
Identified
Since yesterday we have had trouble processing service reviews. Trustpilot is aware of the issue and working to resolve it urgently. We apologize for any inconvenience.
Posted Nov 10, 2021 - 13:00 CET
This incident affected: General Availability (APIs, www.trustpilot.com).