Helios User Interface latency

Incident Report for Cohesity Helios

Resolved

This incident has been resolved.

Posted Jan 11, 2023 - 00:16 UTC

Monitoring

We are currently monitoring the situation after applying the fix. Performance related metrics are returning to normal. We will continue to closely monitor the situation.

Posted Jan 10, 2023 - 23:54 UTC

Identified

We have identified the issue and have applied a fix to address the issue.

Posted Jan 10, 2023 - 23:52 UTC

Investigating

We want to let our customers know that after the recent upgrade we are seeing slowness in the Helios User Interface. We are aggressively working to resolve the issue. The scheduled backups will continue run. We will continue to provide updates through our status page. We apologize for the inconvenience.

Posted Jan 10, 2023 - 22:43 UTC

This incident affected: Cohesity Cloud Services Portal.