Comcast users
Incident Report for BuildingLink
Resolved
This incident has been resolved.
Posted Nov 22, 2022 - 14:51 EST
Update
We have received reports that Comcast users are having difficulty accessing BuildingLink. If you are a Comcast user and are experiencing this issue, please try using relay.BuildingLink.com as opposed to the regular BuildingLink.com URL.
Posted Nov 18, 2022 - 13:29 EST
Investigating
We have received reports that Comcast users are having difficulty accessing BuildingLink. If you are a Comcast user and are experiencing this issue, please try using relay.BuildingLink.com as opposed to the regular BuildingLink.com URL.

Once the issue is resolved by Comcast, we will update the Status Page accordingly.
Posted Nov 18, 2022 - 13:29 EST
This incident affected: Services (Email, KeyLink, TimeTracker, ConciergeLink), Apps (Geo, Resident, Valet), and Sites (Management Portal, Resident Portal, Help Site).