Data synchronisation between Intercom and Salesforce may be failing for some customers
Incident Report for Intercom
Resolved
From around 11:40 UTC on Tuesday 21st September until 19:40 UTC on Wednesday 22nd September, a small number of customers may have experienced issues with data synchronisation between Intercom and Salesforce. The issue has been resolved, and we will contact affected customers to update them on any further action required.
Posted Sep 22, 2021 - 20:25 UTC
Investigating
We are currently investigating an issue with data synchronisation for some customers between Intercom and Salesforce.
Posted Sep 22, 2021 - 19:23 UTC
This incident affected: Intercom Web Application.
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