Media Manager Video and Caption file ingestion is currently down

Incident Report for PBS Public Status

Resolved

The team found the issue and was able to restart the video and caption ingestion services. You should now be able to ingest files, and current files that were in a ready to ingest state should be processed.

Thanks.

Posted Jun 10, 2022 - 15:34 EDT

Investigating

We are looking into an issue affecting video and caption ingestion into Media Manager. Please hold off ingesting new files at this time. Thanks.

Posted Jun 10, 2022 - 15:12 EDT

This incident affected: APIs (Media Manager API - Write) and Media Manager Console.