Support system response issue

Incident Report for Contentful

Resolved

This incident has been resolved.

Posted Jun 02, 2021 - 11:08 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 02, 2021 - 10:57 UTC

Investigating

Our Customer Support ticket management system is suffering a degradation of service. Some support request updates are not being received when our users are responding via email. To ensure your updates are being received to our team please log onto https://support.contentful.com/hc/en-us/requests

Posted May 27, 2021 - 11:34 UTC