Partial degradation for MMS sent with Power pack towards US and Canada phone numbers
Incident
Report for Plivo
Resolved
Our engineers have confirmed the resolution of the issue. MMS service is operational.
Monitoring
Our engineers have confirmed that the services have been restored and are working normally. We will continue to monitor the situation and provide another update as soon as possible.
Investigating
Our system is facing an issue with queueing MMS messages sent with power packs as the source. MMS sent with numbers as the source are working as expected.
We're actively working with our Engineering team to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
We're actively working with our Engineering team to get this issue resolved as soon as possible.
Please contact Plivo Support for any questions.
Support portal: https://support.plivo.com/support/home
This incident affected: Carrier Partners: Messaging API (MMS, USA & Canada).