Third party service provider service interruption
Incident Report for Ookla
Resolved
This incident has been resolved and all services are accessible as expected.
Posted May 17, 2023 - 12:54 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 17, 2023 - 10:12 PDT
Identified
The issue has been identified and we are implementing a fix.
Posted May 17, 2023 - 09:32 PDT
Investigating
We are currently investigating issues with a third party service provider impacting delivery of our services.
Posted May 17, 2023 - 07:43 PDT
This incident affected: Ookla Enterprise Services (Speedtest Intelligence Portal, Cell Analytics) and Speedtest Custom.