Data Updates Performance

Incident Report for Cisco

Resolved

During overnight system patching work, the nodejs package was accidentally removed from all environments, impacting the processing of jobs. The environments have been updated with the missing package and the root cause automation config file was updated. This issue is now resolved. Thank you for your patience.

Posted Apr 15, 2022 - 17:12 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 15, 2022 - 08:08 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 15, 2022 - 08:06 CDT

Investigating

Throughput of data updates is degraded. The team is investigating.

Posted Apr 15, 2022 - 07:51 CDT

This incident affected: US - 1 (Data Updates).