Genetec Clearance performance degradation

Incident Report for Genetec Cloud Products

Resolved

This incident has been resolved.

Posted Feb 19, 2021 - 01:06 EST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 19, 2021 - 01:00 EST

Identified

A performance degradation issue has been identified to affect specific environment/region. We are actively monitoring the issue and will provide update within an hour.

Posted Feb 19, 2021 - 00:42 EST

This incident affected: Clearance (US).