SFTP Connection issues with Litle in Production
Incident Report for Vindicia
Resolved
Litle is back to being functional and our connections to Litle has resumed.
Posted Sep 19, 2022 - 06:09 UTC
Update
We are continuing to monitor for any further issues.
Posted Sep 19, 2022 - 06:07 UTC
Monitoring
Connection to Litle has been restored now and transactions are flowing through now. We are monitoring the results.
Posted Sep 19, 2022 - 05:32 UTC
Update
We are continuing to investigate this issue.
Posted Sep 19, 2022 - 05:27 UTC
Investigating
Vindicia is having SFTP connectivity issues to Vantiv (Litle) in Production. We are blocked on processing transactions and refunds for only the merchants connected to Litle.

Our Engineering is working with Litle tech support to resolve connectivity issue on a priority.

If you have any questions, please open a ticket a https://clientsupport.vindicia.com or send an email to support@vindicia.com
Posted Sep 19, 2022 - 01:09 UTC
This incident affected: API and Production.
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