Cross-channel upper funnel campaign issues (web only)

Incident Report for NextRoll

Resolved

We have released the fix this morning and this issue has been resolved.

Posted Dec 06, 2021 - 09:31 PST

Update

The expected fix will go out sometime next week. We'll provide more updates early next week. Thank you!

Posted Nov 30, 2021 - 10:40 PST

Update

We are continuing to work on a fix for this issue.

Posted Nov 29, 2021 - 09:47 PST

Update

We are continuing to work on fixing this issue. We'll have an update on Monday after the holiday weekend.

Posted Nov 23, 2021 - 11:41 PST

Update

We are continuing to work on a fix for this issue. Thank you!

Posted Nov 22, 2021 - 13:06 PST

Update

We are continuing to work on a fix for this issue. We'll have another update on Monday morning. Thank you!

Posted Nov 19, 2021 - 16:11 PST

Identified

Cross-channel upper funnel campaign is having issues. Engineering team have identified a fix and are working on it.

Posted Nov 19, 2021 - 09:41 PST

This incident affected: AdRoll (AdRoll Ad Campaign).