Minor Issue - Latency
Incident Report for Cornerstone
Resolved
This issue was resolved by the third party ISP
Posted Apr 23, 2021 - 07:09 PDT
Update
We are currently investigating reports of access issues for our clients in Europe. This is not an issue with the Cornerstone data center but likely with an ISP that provide connectivity to users specifically in the UK region.
At this time we are not able to resolve as this is outside our network and control but we are monitoring with our partners to see if we can assist alleviation.
Posted Apr 23, 2021 - 03:18 PDT
Investigating
We are currently investigating reports of access issues for our clients in Europe. This is not an issue with the Cornerstone data center but likely with an ISP that provide connectivity to users specifically in the UK region.
At this time we are not able to resolve as this is outside our network and control but we are monitoring with our partners to see if we can assist alleviation.
Posted Apr 23, 2021 - 03:12 PDT
This incident affected: LHR-SL1 (Response Time), LHR-SL2 (Response Time), and LHR-SL3 (Response Time).