Outlook outage
Incident Report for Gorgias
Resolved
This incident has been resolved.
Posted Mar 16, 2021 - 02:48 PDT
Monitoring
The Microsoft 365 team indicates that services are showing decreasing error rates in telemetry. They will continue to monitor service health status.

More details here: https://twitter.com/MSFT365Status/status/1371581388508573698
Posted Mar 15, 2021 - 16:14 PDT
Identified
The Microsoft 365 team identified an issue with a recent change to an authentication system. They are rolling back the update to mitigate impact. They will provide an ETA as soon as one becomes available.

More details here: https://twitter.com/MSFT365Status
Posted Mar 15, 2021 - 13:51 PDT
Investigating
The Microsoft 365 team is investigating an issue with multiple M365 services. More details here: https://twitter.com/MSFT365Status/status/1371546946263916545

You can follow the status on their Twitter account: https://twitter.com/MSFT365Status
Posted Mar 15, 2021 - 12:49 PDT
This incident affected: Helpdesk Integrations (Outlook).