Problems with Emails Delivery

Incident Report for Shelf

Resolved

This incident has been resolved.

Posted Dec 15, 2021 - 19:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 15, 2021 - 19:36 UTC

Update

We're working on a fix to resume email delivery. We collect the backlog of emails and all of them will be delivered as soon as the fix is implemented.

Posted Dec 15, 2021 - 15:36 UTC

Identified

The issue has been identified and a fix is being implemented.

Posted Dec 15, 2021 - 13:51 UTC

This incident affected: Shelf: US Region (Emails & Notifications).