Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.
Posted Mar 08, 2023 - 10:19 EST
Identified
Please know that our team is working to restore service at our normal performance levels. We failed over to a known working environment and continue to troubleshoot. Further updates will be provided as soon as they become available.
Posted Mar 08, 2023 - 10:02 EST
Investigating
We are currently investigating intermittent connectivity issues. We apologize for any inconvenience this might have caused. Please know our team is actively working on identifying and resolving this issue. We will update you as soon as we have additional information.
Posted Mar 08, 2023 - 08:58 EST
This incident affected: Wireless Connected Devices, Management Portal, Reporting, and REST APIs.