Online Order API Service is currently experiencing a major outage

Incident Report for Lightspeed - Status Page

Resolved

The incident has been resolved. Systems are nominal.

Posted Jul 16, 2021 - 06:55 EDT

Monitoring

We're restarting certains services, Online Orders are going through. The Incident is resolving. Currently monitoring the issue.

Posted Jul 16, 2021 - 06:44 EDT

Investigating

We're experiencing an issue with our backend API service, online orders are impacted. We're actively working on a resolution.

Posted Jul 16, 2021 - 06:29 EDT

This incident affected: Lightspeed Restaurant (K-Series) (API (incl. Online Orders)).