V2 APP & API - Delay
Incident Report for Yousign
Resolved
This incident has been resolved.
Posted Mar 12, 2021 - 18:30 CET
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Mar 12, 2021 - 18:00 CET
Update
Between 16H37 and 16H50, customer could have experienced a delay in SMS reception and signature. At this time the situation is normal for SMS, only signature may experience a delay. Our engineers are working to resolve this as fast as possible.
Posted Mar 12, 2021 - 17:09 CET
Identified
Some clients may experience a delay in accessing Yousign V2 API & APP (https://api.yousign.com & https://webapp.yousign.com). Our engineers are working to resolve this as fast as possible.

We will update you again shortly here.

If you have urgent questions, please contact our support team by sending an email to support@yousign.com.
Posted Mar 12, 2021 - 16:42 CET
This incident affected: Yousign V2 (API V2 - https://api.yousign.com, APP V2 - https://webapp.yousign.com).