Search Interruption - Bloomreach Discovery
Incident Report for Bloomreach
Resolved
Dear Customer,

We are glad to inform you the search has been restored.

Please verify the availability of your Bloomreach applications and let us know if you are still experiencing any problems.

We apologize for the inconvenience caused.

If you have any further questions or need additional assistance, please reach out to support.

Best regards,
Bloomreach Support team
Posted Apr 26, 2022 - 16:40 CEST
Identified
The issue has been identified and we are in recovery mode at the moment.
Posted Apr 26, 2022 - 16:29 CEST
Update
We are continuing to investigate this issue.
Posted Apr 26, 2022 - 16:27 CEST
Investigating
Dear Customer,

We are currently experiencing a disruption in the availability of the Bloomreach Search.

We apologize for the inconvenience caused. We will keep you informed and will update you immediately as soon as we have any more information.

Kind regards,
Bloomreach Support team.
Posted Apr 26, 2022 - 16:25 CEST
This incident affected: Bloomreach Search & Merch (brSM US).