Performance degradation impacted UI & SOAP API calls
Incident Report for Zuora
Resolved
This incident has been resolved.
Posted Feb 03, 2023 - 10:35 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 30, 2023 - 22:54 PST
Identified
The issue has been identified and we are actively working on a fix.
Posted Jan 30, 2023 - 18:08 PST
Investigating
We're investigating a performance degradation that impacted UI & SOAP API calls for a subset of customers
Posted Jan 30, 2023 - 06:47 PST
This incident affected: AMERICAS - CLOUD 2 (NA2) - www|rest.zuora.com (Production UI, Production API).