Issues searching media

Incident Report for Canva

Resolved

This incident has been resolved.

Posted Nov 18, 2022 - 13:22 AEDT

Monitoring

The issue should now be resolved. We are continuing to monitor closely.

Posted Nov 18, 2022 - 13:16 AEDT

Update

We are still seeing issues with returning search results for media. Retrying your search may fix the issue.

Posted Nov 18, 2022 - 12:02 AEDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 18, 2022 - 05:22 AEDT

Investigating

Users may experience issues loading the object panel and searching for media

Posted Nov 18, 2022 - 04:50 AEDT