Segmentation Outage

Incident Report for Leanplum

Resolved

The incident has been resolved and Segmentation freshness is back to normal.

Posted Sep 20, 2022 - 14:57 PDT

Monitoring

We have implemented and deployed a fix addressing the root cause. Segmentation freshness will remain high in the next hours as we continue to monitor the system.

Posted Sep 20, 2022 - 12:23 PDT

Identified

We are currently experiencing an outage related to Segmentation. Scheduled messages and campaigns are impacted as well as Audiences estimates. In order to recover, you will experience increased Segmentation freshness over the next few hours. We apologize for the inconvenience and will update this status page as soon as we have resolved the root cause.

Posted Sep 20, 2022 - 10:26 PDT

This incident affected: Push Notifications and Email.