Degraded Application Performance

Incident Report for SchoolMint

Resolved

This incident has been resolved.

Posted Aug 01, 2022 - 17:41 PDT

Monitoring

A fix has been deployed. Engineers are currently monitoring application performance.

Posted Aug 01, 2022 - 16:19 PDT

Identified

Increased load on application databases has resulted in decreased performance of the SmartChoice application. Engineers have identified the root cause of the issue and are preparing updates to restore functionality.

Posted Aug 01, 2022 - 14:50 PDT

This incident affected: Enrollment Portal (SmartChoice).