There was a delay in setting up companies and user configuration and company activation for Visma.net Financials and Employee Management user assignments. No configuration changes were lost.
Posted Apr 26, 2022 - 15:59 CEST
Resolved
The issue is now resolved and the service is up and running as normal.
Posted Mar 29, 2022 - 12:40 CEST
Update
We are continuing to drain the queue and monitor the messages. Still, some further delays are to be expected.
Posted Mar 29, 2022 - 12:06 CEST
Update
We are continuing to monitor for any further issues.
Posted Mar 29, 2022 - 11:06 CEST
Monitoring
The service is up and running again. We are draining the queue and monitoring the messages. Still, some further delays are to be expected.
Posted Mar 29, 2022 - 11:03 CEST
Update
We have identified the cause of the incident and have restarted the Subscriber Service in Provisioning Gateway 2.
Posted Mar 29, 2022 - 11:01 CEST
Investigating
We are experiencing a delay in messages processing due to restart of Message Router which triggered an issue in Provisioning Gateway 2 VNSS. Messages are not received from sending services and no actions are executed.( e.g. company activation, user company role assignment)
Posted Mar 29, 2022 - 10:59 CEST
This incident affected: Visma.net ERP (Visma.net ERP) and Visma.net Payroll Norway (Employee Management).