Nets Easy Shopify payment issue

Incident Report for Nets Easy

Resolved

This incident has been resolved.

Posted May 26, 2023 - 09:00 CEST

Monitoring

A fix has been implemented successfully and we are monitoring the results.

Posted May 25, 2023 - 06:00 CEST

Identified

We have identified an issue affecting payments in Shopify, a sporadic error can appear when trying to complete a payment.
Our plugin team is working on a solution.

Posted May 24, 2023 - 09:00 CEST

Investigating

We are currently investigating an issue affecting payments on Shopify.

Posted May 23, 2023 - 12:00 CEST

This incident affected: Nets Easy Plug-ins.